GENERAL CONDITIONS OF CONTRACTING SERVICES
Fly Costa del Sol Málaga is committed to transparency and clarity in commercial transactions carried out on this portal, guaranteeing a space that is committed to the rights of users and clients, which is why I recommend that before contracting any of the services that I put at your disposal On this website, read these conditions and the terms that apply to the provision of services offered by flycostadelsolmalaga.com, which are part of its main activity of Active Tourism.
These contracting conditions govern the relationship between Fly Costa del Sol Málaga and the clients who purchase the services of Fly Costa del Sol Málaga.
Fly Costa del Sol Málaga reserves the right to modify or change these conditions at any time. If the modifications constitute a material change in the terms, flycostadelsolmalaga.com will notify you by posting an announcement on my website. Services are available only to legal persons and persons who are 18 years of age.
Client age
The client can only contract if he is of legal age and/or has the legal capacity to bind himself. Otherwise, the responsibility for placing orders by minors will be borne by the parents or legal guardians of the minor.
Seller identifier
By virtue of the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), I offer you the following information:
Company name: Fly Costa del Sol Malaga
CIF/NIF: 53744996E
Email: info.flycostadelsol@gmail.com
Registered office: Calle San Sebastián, 46, 29754, Cómpeta, Málaga
Social activity: Active Tourism
Purpose of the website: Inform about active tourism services, such as motorized paragliding flights and automate the purchase process of these services through the web.
Characteristics of the services offered
The services exhibited at Fly Costa del Sol Málaga are motorized paragliding rides through Nerja.
Active Tourism Services
How to order
As a condition for placing any order, the user must provide the corresponding information required for the acquisition of the services available on this website. The ordering information you provide must be accurate, complete and current at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with Fly Costa del Sol Málaga.
The steps to make a purchase or place an order are:
Fill in all the information requested in the purchase process at flycostadelsolmalaga.com.
Make the payment.
You can download the contracting conditions accepted at the time of purchase or you will receive them by email.
From the moment of acceptance, the user acquires the status of Client of Fly Costa del Sol Málaga.
Purchase validation
Once the purchase and payment have been made, Fly Costa del Sol Málaga will send you an order confirmation by e-mail, which will serve as proof of the operation (Proof of purchase). The confirmation of the purchase and its supporting document will not be valid as an invoice.
It is time to check that everything is correct. If you do not agree with the information contained in said confirmation, you can request their modification or the cancellation of the order.
The validation of the order by the client expressly supposes the knowledge and acceptance of these particular contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by flycostadelsolmalaga.com constitutes proof of the set of transactions carried out between Fly Costa del Sol Málaga and its clients.
Prices and payment method
You agree to pay for the services contracted to Fly Costa del Sol Málaga in the forms of payment accepted by Fly Costa del Sol Málaga and for any additional amount (including taxes and charges for late payments, as the case may be).
The prices applicable to each service are those indicated on the website on the date of the order. All prices include tax applicable to the country or area in which you are on the day of the order. Taxes will be calculated automatically depending on where the buyer resides. Any change in taxes will be automatically applied to the prices of the services for sale.
The user/buyer agrees to pay Fly Costa del Sol Málaga for the services purchased in the accepted forms of payment and for any additional amount (including taxes and shipping costs).
The forms of payment accepted are the following: Bank Card. Fly Costa del Sol Malaga uses the following payment gateways:
Catwalk: Stripe. The bank cards accepted by this gateway are: Visa, MasterCard, American Express.
Any other type of card other than those listed above will not be accepted for payment. Through this method of payment, Fly Costa del Sol Málaga does not collect or manipulate any customer data related to their card number. All the data is processed directly by the corresponding financial institution, thus offering the greatest security and confidentiality in the transaction.
The Buyer guarantees to be the true holder of the card or person authorized by it. The “Bizum” payment method is also accepted, request it in case the user/buyer wants to pay the amount by this method.
Payment is always in advance of 100% of the order and will be provided when we confirm the payment.
Validity of prices and offers
The services offered on the web, and their prices, will be available for purchase while they are in the catalog of services displayed through the web page. Users are requested to access updated versions of the website to avoid price errors.
Tools and programs to establish communication
Communication with the client for support services can be done by phone, email, WhatsApp.
Withdrawal of purchase
Withdrawal is the right of a consumer of a good to return it to the trade.
The right of withdrawal may not be exercised in the following cases provided for in article 103 of the Consumer and User Law:
In the case of provision of services: The right of withdrawal, in accordance with article 103.a of Law 3/2014, will not be applicable to the provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by flycostadelsolmalaga.com, they will have lost their right of withdrawal.
After accepting the performance of the contracted work, flycostadelsolmalaga.com will notify you of the start date of the same.
Refunds corresponding to payments made by bank transfer will be made by the same means to an account provided by the client.
Service cancellation
If the client wishes to cancel the service, they can do so 7 days before the start of the service and Fly Costa del Sol Málaga will reimburse the amount received without any withholding and never after 14 days. If cancellation is requested within a period of less than 10 days, 50% of the amount will be refunded, and if it is exercised later, no amount will be paid.
European Consumer Regulations
I inform you that the European Commission has created the first European platform for the resolution of conflicts in “online” commerce protected by the latest consumer law. In this sense, as the person in charge of an online sales platform, I have the duty to inform my users about the existence of an online platform for alternative dispute resolution.
After Sales Service
I have an after-sales service to solve any problem with my services through which the fastest and most efficient attention is offered to my clients.
To contact me or ask me any doubt, question or claim you can use any of the following means:
* Telephone: +34 601 618 816 from Monday to Friday working hours: 08:00 a.m. – 07:00 p.m.
* E-mail: info.flycostadelsol@gmail.com
Intellectual property
Access to the product purchased by the buyer does not imply on the part of Fly Costa del Sol Málaga a waiver, transmission or total or partial assignment of the rights derived from intellectual and industrial property, nor does it attribute rights of use, alteration, exploitation, reproduction, distribution or public communication about these contents without prior and express written authorization, without prejudice to the right to view and obtain a private security copy of such content, provided that said right is exercised according to the principles of good faith and provided that it remains unaltered. the intellectual and industrial property of the owner of such rights, is used for non-commercial purposes and exclusively for personal information of the buyer.
The responsibility derived from the use of materials protected by the intellectual and industrial property rights contained in this page will correspond exclusively to the buyer.
Personal data protection
The data collected through the purchase process will be processed by Fly Costa del Sol Málaga, Responsible for Treatment based on Telephone, Email, Whatsapp. Telephone: +34 601 618 816 . E-Mail: info.flycostadelsol@gmail.com, in order to manage and send your order. The legal basis for this treatment of your data is the execution of the contract for the sale of my services. Your data will be kept for the period necessary to comply with these conditions and during the prescription periods of legal responsibilities.
I will also use your contact information to send you communications about offers and news regarding the services of Fly Costa del Sol Málaga. The legal basis for this data processing is the satisfaction of the legitimate interest of the Controller in building loyalty and keeping its customers informed.
In no case will your data be disclosed to third parties except as required by law. You may exercise the rights set forth below by sending your request in writing to the email or postal address indicated above:
– Right of access to personal data: you may request information from the company on whether it is treating your data and what treatments it is carrying out.
– Right to request the rectification of your data in the event that it is incorrect or its deletion in the event that it is no longer necessary for the purpose for which it was collected.
– Right to request the limitation of the processing of your data.
– Right to oppose the processing of your data.
– Right to data portability to a new person in charge.
Right not to be subject to decisions based solely on the automated processing of your data.
In the event that you consider that there is any violation of your right to data protection by me, you can file a claim with the control authority, which in Spain is the Spanish Agency for Data Protection (www.agpd.es).
Confidentiality
All the information and documentation used during the contracting, development and execution of the services that regulate the relations between flycostadelsolmalaga.com and the client are confidential.
All information received by the client, whether images, emails, texts, access data such as users and passwords, will be treated confidentially, and transfer to third parties is totally prohibited.
Confidential information shall not be understood as that which is disclosed by agreement between the parties, that which becomes public for the same reason or that which must be disclosed in accordance with the laws or with a judicial resolution of a competent authority, and that which is obtained by a third party that is not under any obligation of confidentiality. Both parties agree to comply with the duty of confidentiality indefinitely.
Limitation of Liability
Fly Costa del Sol Málaga reserves the right to make, at any time and without the need for prior notice, modifications and updates to the information contained on the website, its configuration and presentation, the conditions of access, conditions of recruitment etc Therefore, the user must access updated versions of the page.
The user is solely responsible for maintaining the confidentiality and security of the website and for all activities that occur on the website once delivered by flycostadelsolmalaga.com. The user agrees to immediately notify flycostadelsolmalaga.com of any breach of the portal’s security.
flycostadelsolmalaga.com will not be responsible for any loss derived from the improper or unauthorized use of your website.
The user agrees to hold harmless Fly Costa del Sol Málaga from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees as a result of any breach. by the user/buyer of these conditions, whether or not it is considered material or immaterial; the use or misuse of the services by you or any person acting on your behalf or using your account at flycostadelsolmalaga.com or for any material or immaterial violation of any right, title or interest of third parties.
In no case will flycostadelsolmalaga.com be responsible for any breach of contract that occurs on your part, negligence with respect to the site, the service or any content, for any loss of benefits, loss of use, or actual, special, indirect, incidental, punitive or consequential damages of any kind arising from your misuse of the tools provided.
My sole responsibility will be to provide the services under the terms and conditions expressed in this contracting policy.
flycostadelsolmalaga.com will not be liable for any consequence, damage or harm that may arise from the improper use of the services provided.
Jurisdiction and applicable laws
Fly Costa del Sol Málagas and THE USER, will be governed to settle any dispute that may arise from the access, or use of this Web page, by Spanish legislation, and submit to the Courts and Tribunals of the city of Nerja for professional clients whether they are self-employed or companies. In the case of private clients (consumers and users) they will be submitted to the Courts and Tribunals of the city of the individual.